SaaS Retention Tool

Stop Losing Customers
Without Knowing Why

Automatically trigger exit surveys when subscriptions cancel. Analyze churn patterns and recover customers with AI-powered retention offers โ€” all in one dashboard.

Start for $12/mo

Works with Stripe & Paddle ยท No credit card required to try

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Webhook Triggers

Instant surveys on every cancellation event from Stripe or Paddle.

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Churn Analytics

Visual dashboard showing top cancellation reasons over time.

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AI Retention Offers

Personalized win-back offers generated from survey responses.

All-Inclusive Plan

$12
per month ยท cancel anytime
  • โœ“Unlimited exit surveys
  • โœ“Stripe & Paddle webhooks
  • โœ“Churn reason analytics
  • โœ“AI retention offer suggestions
  • โœ“Email digest reports
  • โœ“Up to 5 team members
Get Started

Frequently Asked Questions

Which payment platforms are supported?

ChurnSurvey integrates with Stripe and Paddle via webhooks. Setup takes under 5 minutes โ€” just paste your webhook secret and you're live.

How does the AI retention offer work?

When a user submits their exit survey, our AI analyzes their reason and account history to suggest a tailored offer โ€” like a discount, plan downgrade, or pause option โ€” that you can send with one click.

Can I customize the survey questions?

Yes. You can add, remove, or reorder questions from your dashboard. We provide a proven default template to get you started immediately.